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Osteria del Tempo Perso

Privacy Policy

  1. Objective

This policy applies to all personal data processing carried out by Osteria del Tempo Perso and aims to inform the user about how Osteria del Tempo Perso processes personal data (including details on the type of personal data collected and the purpose of processing) and the user’s rights regarding their personal data.

  1. Contact – How can I get in touch?

If you have any questions about the Privacy Policy, you can contact Osteria del Tempo Perso through the following means:

  • Our offices are located at the following address: Via Gamba, 12 48100 Ravenna
  • Contact phone number: 0544 215393

You can establish direct and effective communication with Osteria del Tempo Perso by sending a written communication to one of our addresses or by sending an email to: [email protected]. Additionally, the person responsible for processing your personal data is listed below:

  • Business name: Osteria del Tempo Perso
  • Responsible identity: Osteria del Tempo Perso
  • Address: Via Gamba, 12 48100 Ravenna
  • Email: [email protected]

  1. Processing Identification – How do we collect personal data?

In accordance with current personal data protection regulations, in particular:

  • Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter referred to as the ‘GDPR’).

Osteria del Tempo Perso collects personal data when the user:

  • (i) fills out the forms on https://www.osteriadeltempoperso.it/ (‘Website’);
  • (ii) subscribes to the newsletter;
  • (iii) responds to a survey or fills out a web form;
  • (iv) completes a printed form;
  • (v) sends an email or communicates via phone, which are then uploaded into the corresponding forms;

  1. Collected Personal Data – What personal data do we collect?

Osteria del Tempo Perso collects information when visiting their website, primarily by completing its registration forms.

The following data is collected: full name, email, and phone number.

As a rule, when personal data is requested to use a service or access certain content, its provision will not be mandatory, except in cases where it is specified that the data is required for the provision of the service. In this case, the user can freely choose not to register and/or not to contract the services.

The user declares and guarantees that all data provided by them is true and correct and agrees to keep it updated. Changes can be communicated to the Data Protection Officer or to the address indicated in Section 2 below.

Likewise, the user acknowledges that the data requested by Osteria del Tempo Perso is necessary, adequate, and not excessive to fulfill the purposes expressed in Section 5 below, which would be impossible to meet if such data is not provided.

Any false or incorrect statement resulting from the information and data provided, as well as any damages such information may cause, will be the user’s responsibility.

  1. Purpose – What do we use personal data for?

The personal data requested from the user will be used for the following purposes:

  • To provide our Service and fulfill your requests. We use your information to provide and maintain our Service, process and fulfill your requests, communicate with you regarding your use of our Service or changes to our Service, respond to your inquiries, and for other customer support and business administration purposes. For example, when you subscribe to a newsletter, we may use your personal information to send you that newsletter.
  • Identification and authentication purposes. We may use your information for identification and authentication purposes. For example, when you enter your login ID and password to access one of our registration or access portals, we use your login credentials to authenticate your identity.
  • Personalization. We use your information to customize the content and information we may send or display to you, to offer location-based personalization, personalized help and guidance, and otherwise tailor your experience while using the Service. For example, if you allow us to collect geolocation data, we use this information to provide content related to your specific location and identify business listings near you.
  • Marketing and promotional purposes. We may use your information to send you news and newsletters, updates on events, and to communicate with you about new features, offers, events, or products, or to contact you about information we believe may interest you. We may also use your information to display advertisements on our site (including selling ad space within the Service) and on other unaffiliated websites and services.
  • Research and reporting. We may use your information to conduct surveys and questionnaires (both online and offline) for research and reporting purposes to help us better serve individuals by learning more about their needs and the quality of the products, services, and educational information we provide. Survey responses may be used to determine the effectiveness of our Service, various types of communications, advertising campaigns, and/or promotional activities.
  • Combination of information. We (and our third-party business partners on our behalf) may merge, combine, or otherwise aggregate information, including personal information, to pursue the above purposes.
  • To comply with legal obligations. We may use your information to comply with our legal obligations or to exercise or defend our rights or the rights of third parties, including complying with law enforcement or government authority requests and participating in compliance audits.
  • To protect us and others. We may use your information when we deem it necessary to investigate, prevent, or take action regarding suspected or actual illegal activities, fraud, situations involving potential threats to any person’s safety, or to otherwise enforce this Policy, our Terms and Conditions, and the integrity of the Service.
  • Anonymized data. We may also de-identify or anonymize your data so that you can no longer be reasonably identified by us or any other entity, and we may use this de-identified data for any purpose permitted by applicable law. To the extent we de-identify data originally based on personal information, we will maintain and use such data in a non-identifiable manner and will not attempt to re-identify the data.

The data subject to processing will not be used for purposes different from or incompatible with those mentioned above and that motivated its collection. Nevertheless, it is stated that the recorded data may be used, in addition to the purposes for which they were expressly collected, for statistical execution, incident management, or conducting market research. However, if personal data is processed for a purpose other than that originally specified at the time of collection, Osteria del Tempo Perso will conduct a compatibility analysis in accordance with applicable regulations. Processing will only be authorized if the original purpose is compatible with the new purpose or permitted under an independent legal basis. In such cases, the user will be informed of the modifications to the purpose or legal justification for processing their data.

We remind the user that they can object to receiving commercial communications (unsubscribe) and stop receiving emails from Osteria del Tempo Perso by reliably notifying Osteria del Tempo Perso, which will proceed to stop them as soon as possible after receiving such communication. To this end, the user can send an email to the address indicated in Section 2, send a letter via mail to the address indicated in Section 2 of this document, or directly follow the unsubscribe instructions detailed at the end of each email from Osteria del Tempo Perso.

  1. How do we use your information?

We will use the information we collect about you for the following purposes:

  • Customer order management

If we wish to use your information for any other purpose, we will ask for your consent and will use your information only after receiving your consent and solely for the purposes for which you grant consent unless we are required to do otherwise by law.

We will retain your personal information with us for an unspecified period after user accounts remain inactive or for as long as necessary to fulfill the purposes for which they were collected, as detailed in this Privacy Policy.

  1. Consent

By providing personal data to Osteria del Tempo Perso, the user declares that they fully and unconditionally accept its processing by Osteria del Tempo Perso. The user hereby gives their free, express, and informed consent for Osteria del Tempo Perso to use the data collected for the purposes indicated in Section 5 of this document, as well as for their inclusion in a database of Osteria del Tempo Perso.

Osteria del Tempo Perso processes user data based on: (i) the user’s acceptance of Osteria del Tempo Perso services, in accordance with the terms and conditions provided at the time of completing the service request form (before any potential acceptance), which the user, after reading, may accept by selecting the checkbox included for this purpose; and (ii) the user’s free, informed, and unequivocal consent, given after reviewing this privacy policy where Osteria del Tempo Perso informs about the processing it will carry out with the user’s data, and if the user agrees, by selecting the checkbox included for this purpose in the service request form. Data processing that does not fall under any of the legal bases mentioned above will be carried out if Osteria del Tempo Perso deems it necessary to protect a legitimate interest and only if it does not override the fundamental rights and freedoms of the user.

  1. Retention: How long do we keep your data?

Data will be destroyed or archived when they are no longer strictly necessary or relevant for the purposes detailed in Section 5 above. In particular, personal data will be retained for the duration of the commercial relationship (and as long as the user has not previously requested their deletion) and for the period in which obligations, liabilities, or compensations may arise as a result of the commercial relationship or services provided. Osteria del Tempo Perso informs that it will keep essential information to identify the origin of stored data for the duration of its relationship with the customer and/or until the user’s consent is revoked, in accordance with the information contained in Section 5 of this Privacy Policy and/or the period required by applicable law.

  1. Confidentiality / Assignment / International Transfer – Do we disclose data to third parties?

Osteria del Tempo Perso will keep the collected personal data private and confidential and will not use them for purposes other than those established in Section 5 of this document. Osteria del Tempo Perso requires confidentiality and data processing agreements to be signed by its employees and third-party service providers who access the content of the databases (or includes such obligations in the service contracts it signs with these providers, as indicated in the following paragraph).

The personal data collected by Osteria del Tempo Perso will not be transferred, sold, exchanged, transmitted, and/or shared with third parties outside Osteria del Tempo Perso without the user’s consent, except in cases of legal obligation and/or for the purpose of providing services to the user. This does not include certain employees and service providers who allow Osteria del Tempo Perso to maintain the website, comply with the purposes established in Section 5 of this document, and/or provide services to the user. These providers have committed to maintaining the confidentiality of the provided data and complying with applicable data protection regulations. Service provider contracts specify the purpose, scope, content, duration, nature, and objectives of data processing, the type of personal data, categories of data subjects, and the obligations and responsibilities of Osteria del Tempo Perso and the contracted third parties.

In particular, Osteria del Tempo Perso may share the provided personal information with parent companies, affiliates, subsidiaries, related companies, and/or intermediaries related to Osteria del Tempo Perso.

Osteria del Tempo Perso may share certain personal information provided by the user internally within Osteria del Tempo Perso, with specific departments such as administration, marketing, or IT.

  • In some cases, Osteria del Tempo Perso transfers personal data based on a legitimate interest and the resulting economic and technical advantages associated with using specialized providers. In this regard:
    • Facebook. Osteria del Tempo Perso has integrated Facebook components on its website. Specifically, Osteria del Tempo Perso uses the Facebook advertising platform. The company that manages Facebook services is Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA. The user can review the privacy policy and other legal aspects of this company at the following link: https://www.facebook.com/about/privacy/.
    • Instagram. The site contains links to Instagram. As indicated in Section 13 below, using these links results in leaving the site and being redirected to Instagram. The user can review the privacy policy and other legal aspects of Instagram at the following link: https://help.instagram.com/155833707900388.
    • Google Analytics. Osteria del Tempo Perso uses Google Analytics for website analysis. This integration involves Google collecting the user’s IP address and usage data. Users can review Google Analytics’ privacy policy and other legal information at the following link: https://policies.google.com/privacy.

Social Networks. Osteria del Tempo Perso also uses social networks such as Facebook or Instagram and has integrated functions from these networks into its services. The user can only use these social networks to the extent that they are registered on them and have access to the corresponding social network with their user account. These social networks have their own privacy policies and terms and conditions, over which Osteria del Tempo Perso has no influence or control.

Finally, users should be aware that Osteria del Tempo Perso may (and reserves the right to) disclose their information in the following cases:

  • Business transfer: If we or our affiliates are acquired, merged, or invested in by another company, or if any of our assets are transferred or may be transferred to another company, whether as part of a bankruptcy or insolvency proceeding or otherwise, we may transfer the information we have collected about you to the other company.
  • Compliance with the law: We may disclose your personal information to comply with the law, a legal proceeding, a court order, or other legal processes, such as responding to a subpoena.
  • Protection and enforcement of rights: We may disclose your personal information when we believe it is appropriate to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations that could pose potential threats to any person’s safety, or violations of our Terms and Conditions or this Policy.
  • Security reasons, national defense, or public health: In situations involving significant reasons related to community security, national defense, or public health, your personal data may be disclosed.
  • Aggregated, anonymized, or de-identified information: We may disclose aggregated, anonymized, or de-identified information about you for any purpose permitted by applicable law.
  • Consent: We may disclose your personal information with your consent.

  1. Security – How do we ensure data security?

Osteria del Tempo Perso intends to adopt necessary technical and organizational measures to ensure the security, integrity, and confidentiality of data in compliance with the GDPR provisions.

Osteria del Tempo Perso does not guarantee absolute privacy when using the site, as it cannot exclude the possibility that unauthorized third parties may become aware of it.

  1. Training – Do we provide training?

The staff of Osteria del Tempo Perso whose duties involve the processing of personal data are trained to ensure greater protection of personal data and the rights of their owners.

  1. Third-party Links – Does our Site contain links to other sites?

The site may contain links to third-party websites, with or without advertising content, whose privacy policies are unrelated to Osteria del Tempo Perso. The linked sites are not associated with Osteria del Tempo Perso, and their existence does not imply any suggestion, invitation, or recommendation to visit the destination sites or any type of connection or association between Osteria del Tempo Perso and such sites. Osteria del Tempo Perso is not responsible or liable for the content, use, and activities of these linked sites or for any damages, whether actual or potential, material or moral, direct or indirect, suffered by users as a result of the information contained in these sites or the relationship users may establish with third parties whose services have been published on the site.

Nevertheless, any comments regarding these linked sites will be useful for Osteria del Tempo Perso to improve its services and/or ensure the integrity of the site. Osteria del Tempo Perso commits to making every effort to prevent the existence of links to sites with illegal content.

  1. Children’s Privacy

At Osteria del Tempo Perso, we recognize the importance of protecting children’s privacy. Our commitment to safeguarding minors’ personal information is ongoing. We may collect and process personal information from children under the age of 13, but only in compliance with all applicable laws and regulations, including obtaining parental or guardian consent as required.

If you are a parent or guardian and believe that we have collected personal information from your child without proper consent, please contact us immediately, and we will take prompt action to address the situation.

For California residents: We do not sell the personal information of California consumers aged 16 or younger unless we have obtained prior parental authorization. If your child is under 13 years old, we require parental or guardian consent for the collection and processing of their personal information. If your child is between 13 and 16 years old, they may consent to the sale of their personal information. Our websites and services designed for children will include age verification and ensure the necessary consents are obtained.

For EU residents: We do not collect or process personal information from individuals in the EU under the age of 16 without explicit parental or guardian consent. Our websites and services aimed at children will include age verification and require appropriate consents.

  1. Cookies – Do we use cookies?

When a user visits the site, Osteria del Tempo Perso may store certain information on their computer in the form of “cookies” or similar files. The site uses cookies to (i) track advertising, (ii) collect site activity data, and (iii) enhance the user experience while using the site.

Users should be aware that browsing the site does not require allowing cookies from the site. This may only be required for certain services. Users may delete cookies from their computer’s hard drive, prevent access through their browser, or select the appropriate option when asked whether to allow cookies for these purposes, in accordance with Osteria del Tempo Perso’s cookie policy.

Cookies are information files that a website or certain site service providers transfer to a user’s computer hard drive through the browser program. Cookies alone cannot personally identify the user (although they may contain the user’s IP address), but they allow the recognition of the user’s browser and capture and store certain data (such as the user’s operating system, the domain name of the website from which the user was linked, among others). Osteria del Tempo Perso reserves the right to contract third-party services to analyze and understand site users, who may not use the collected information for purposes other than improving Osteria del Tempo Perso’s services.

Types of Cookies We Use

Modify Your Consent

Cookie Settings

  1. Approval

By using the site, the user acknowledges and fully accepts Osteria del Tempo Perso’s privacy policy and terms and conditions, if applicable. Similarly, the user accepts Osteria del Tempo Perso’s privacy policy and terms and conditions by completing the service request.

  1. Changes – Is this the latest version?

This is the current version of Osteria del Tempo Perso’s privacy policy, updated on May 9, 2024.

Osteria del Tempo Perso may modify this privacy policy at any time and without prior notice. Such modifications will become effective upon their publication on the site or when they are communicated to users by any means, whichever occurs first. Users should stay informed about the terms included here by periodically visiting this section.